Frequently Asked Questions

Aestra is a precision software solutions company specializing in project management, workforce coordination, and advanced analytics. We help businesses streamline operations, improve team collaboration, and drive growth through innovative technology solutions.

We serve construction companies, engineering firms, and enterprises looking to optimize their project management, workforce scheduling, and reporting processes. Our solutions are scalable and tailored to meet the needs of small teams through large organizations.

Aestra was founded by a team of aspiring software engineers and innovators with a combined 3 years experience in software development and project management. We've successfully completed more than 1 projects with a 100% client satisfaction rate.

Our project management system includes:

• ✓ Project planning and scheduling tools
• ✓ Real-time progress tracking dashboards
• ✓ Budget and cost management features
• ✓ Team collaboration and communication tools
• ✓ Secure client portal access
• ✓ Automated reporting capabilities

Each worker is issued a unique QR code. Supervisors use the mobile app to scan this code for time-in and time-out, automatically logging work hours. This eliminates manual time tracking, reduces errors, and ensures accurate payroll computation. The system also enforces shift scheduling to prevent workers from clocking in outside their assigned hours.

Yes! Our client portal provides real-time access to project updates, progress milestones, photos, and budget information. Clients can log in securely anytime to check project status and receive notifications when new updates are posted. This builds transparency and trust throughout the project lifecycle.

Our platform is cloud-based, which means you can access it from anywhere with an internet connection. Data is securely stored on enterprise-grade servers with automatic backups and redundancy. This eliminates the need for expensive on-premise infrastructure while ensuring reliability and scalability.

Yes! Our platform offers API integrations with popular accounting software, payroll systems, and CRM tools. We can also develop custom integrations for enterprise clients. Contact our sales team to discuss your specific integration needs.

Data security is our top priority. We use industry-standard encryption (AES-256), SSL/TLS protocols for data in transit, and regular security audits. Multi-factor authentication, role-based access controls, and detailed activity logs ensure only authorized users can access sensitive information.

We offer a comprehensive Professional License subscription:

• Professional License (₱5,000/month): Unlimited access to all features, unlimited projects, unlimited team members, advanced analytics, client portal, API access, and priority support

All licenses include comprehensive support and access to all platform features.

Yes! You can cancel or modify your Professional License subscription at any time. You have full flexibility with our subscription model and no long-term contracts are required. Contact our support team for assistance with any changes to your subscription.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and PayPal. For enterprise customers, we also offer custom billing arrangements. All payments are processed securely through trusted payment gateways.

Starter plan: Email support during business hours
Professional plan: Priority email support + live chat
Enterprise plan: 24/7 dedicated account manager + phone support

We also provide comprehensive documentation, video tutorials, and webinars for all customers.

For self-service setups, you can start using the platform in minutes. For enterprise implementations, we typically complete data migration and team onboarding within 2-4 weeks. Our implementation team will work closely with you to ensure a smooth transition.

Yes! We provide comprehensive training including recorded video tutorials, live webinars, and personalized training sessions. For enterprise clients, we can conduct on-site training for your team. Training materials are available in multiple formats to suit different learning preferences.