Find answers to common questions about our services
General Questions
Aestra is a precision software solutions company specializing in
project management, workforce coordination, and advanced
analytics. We help businesses streamline operations, improve team
collaboration, and drive growth through innovative technology
solutions.
We serve construction companies, engineering firms, and
enterprises looking to optimize their project management,
workforce scheduling, and reporting processes. Our solutions are
scalable and tailored to meet the needs of small teams through
large organizations.
Aestra was founded by a team of aspiring software engineers and
innovators with a combined 3 years experience in software
development and project management. We've successfully completed
more than 1 projects with a 100% client satisfaction rate.
About Our Services
Our project management system includes:
✓ Project planning and scheduling tools
✓ Real-time progress tracking dashboards
✓ Budget and cost management features
✓ Team collaboration and communication tools
✓ Secure client portal access
✓ Automated reporting capabilities
Each worker is issued a unique QR code. Supervisors use the mobile
app to scan this code for time-in and time-out, automatically
logging work hours. This eliminates manual time tracking, reduces
errors, and ensures accurate payroll computation. The system also
enforces shift scheduling to prevent workers from clocking in
outside their assigned hours.
Yes! Our client portal provides real-time access to project
updates, progress milestones, photos, and budget information.
Clients can log in securely anytime to check project status and
receive notifications when new updates are posted. This builds
transparency and trust throughout the project lifecycle.
Technical & Integration
Our platform is cloud-based, which means you can access it from
anywhere with an internet connection. Data is securely stored on
enterprise-grade servers with automatic backups and redundancy.
This eliminates the need for expensive on-premise infrastructure
while ensuring reliability and scalability.
Yes! Our platform offers API integrations with popular accounting
software, payroll systems, and CRM tools. We can also develop
custom integrations for enterprise clients. Contact our sales team
to discuss your specific integration needs.
Data security is our top priority. We use industry-standard
encryption (AES-256), SSL/TLS protocols for data in transit, and
regular security audits. Multi-factor authentication, role-based
access controls, and detailed activity logs ensure only authorized
users can access sensitive information.
Pricing & Billing
We offer a comprehensive Professional License subscription:
Professional License (₱5,000/month): Unlimited
access to all features, unlimited projects, unlimited team
members, advanced analytics, client portal, API access, and
priority support
All licenses include comprehensive support and access to all
platform features.
Yes! You can cancel or modify your Professional License
subscription at any time. You have full flexibility with our
subscription model and no long-term contracts are required.
Contact our support team for assistance with any changes to your
subscription.
We accept all major credit cards (Visa, Mastercard, American
Express), bank transfers, and PayPal. For enterprise customers, we
also offer custom billing arrangements. All payments are processed
securely through trusted payment gateways.
Support & Implementation
Starter plan: Email support during business
hours Professional plan: Priority email support + live
chat Enterprise plan: 24/7 dedicated account manager +
phone support
We also provide comprehensive documentation, video tutorials, and
webinars for all customers.
For self-service setups, you can start using the platform in
minutes. For enterprise implementations, we typically complete
data migration and team onboarding within 2-4 weeks. Our
implementation team will work closely with you to ensure a smooth
transition.
Yes! We provide comprehensive training including recorded video
tutorials, live webinars, and personalized training sessions. For
enterprise clients, we can conduct on-site training for your team.
Training materials are available in multiple formats to suit
different learning preferences.
Still Have Questions?
Our team is here to help. Reach out to us anytime for personalized
assistance.